FAQ
Frequently Asked Questions
How do I make changes to an order I’ve already placed?
If you need to make changes to an order please contact our support team via email at staff@prettyperfectstudio.com
If you need to make changes to an order please contact our support team via email at staff@prettyperfectstudio.com
Do you have a design in mind, but can't find it in our shop?
Order our custom quote sign here: Fully Personalized Wall Art
What is the return policy?
Our goal is for you to receive a product that's Pretty Perfect for you! Should your item(s) arrive in damaged condition, please message our support; tell us about the issues, also including any photos of the damage, and our support will replace any defective item(s) that we're made aware of, at any time within 30 days after receiving your item(s).
Due to the nature of our products, there are NO Refunds. Contact our support team for assistance with your order. We don't restock or resale merchandise, so please DO NOT attempt to ship your items back to us.
What are your shipping times?
Due to the nature of our products, there are NO Refunds. Contact our support team for assistance with your order. We don't restock or resale merchandise, so please DO NOT attempt to ship your items back to us.
What are your shipping times?
Item arrives within 6 to 12 business days from ordering, on average.
Our standard is 3-5 business days for processing & production; and 3-7 business days for shipping.
Ships to the United States for FREE! (48 contiguous states only)
How do I make sure I order the right size?Please utilize the sizing chart located on each product page. If you are still unsure, you may reach out to our team so that we may further assist you.
How do I contact your company if my question isn’t answered here?
If you have any further questions you may contact us via email at at staff@prettyperfectstudio.com or via phone at 720-664-5088 be using our contact form here. You may also view our full FAQ page here.