Frequently Asked Questions
How do I make changes to an order I’ve already placed?If you need to make changes to an order please contact our support team via email at
staff@prettyperfectstudio.com
Do you have a design in mind, but can't find it in our shop?
What are your shipping times?
Your item will arrive within 6 to 12 business days from ordering, on average.
Our standard is 3-5 business days for processing & production; and 3-7 business days for shipping.
Ships to the United States for FREE! (48 contiguous states only)
What is the return policy?
Our goal is for you to receive a product that's Pretty Perfect for you! Should your item(s) arrive in damaged condition, please message our support; tell us about the issues, also including any photos of the damage, and our support will replace any defective item(s) that we're made aware of, at any time within 30 days after receiving your item(s).
Due to the nature of our products, we are unable to offer refunds. Contact our support team for assistance with your order. We do not restock or resell merchandise, so please do not attempt to ship your items back to us.
How do I make sure I order the right size?
Please utilize the sizing chart located on each product page. If you are still unsure, you may reach out to our team so that we may further assist you.
How do I contact your company if my question isn’t answered here?
If you have any further questions you may contact us via email at at
staff@prettyperfectstudio.com or via phone at
720-664-5088 be using our contact form
here. You may also view our full FAQ page
here.
